Privacy Policy
Magdalena Bak-Maier Privacy Notice
Privacy, trust and care
Last updated: 14/10/2026
When you visit this website, write to me, sign up for reflections, book a conversation, join an event, or work with me in any way, you may share something of yourself.
Sometimes this is simple information, such as your name and email address. Sometimes it may be something more personal — a question, a life situation, a hope, a difficulty, or something you are trying to understand.
I want you to know that this information is treated with care.
This page explains, in plain language, what information may be collected, why it may be needed, how it is looked after, and what choices you have.
For the purpose of data protection law, the person responsible for this website and for how your personal information is used is:
Dr. Magdalena Bak-Maier
Email: Admin@maketimecount.com
Address: 78 Chiswick Lane W4 2LA
What I may collect
I only collect information that is needed for a clear reason.
This may include your name, email address, phone number if you choose to share it, and anything you write in a contact form, email, booking form or message.
If you book a session, event, course or workshop, I may also keep information connected with that booking, payment, attendance or communication.
The website may also collect simple technical information, such as how people use the site, which pages are visited, what browser or device is used, and whether the website is working properly.
When you share something personal
The nature of this work means that you may sometimes choose to share something sensitive or meaningful.
This might relate to your wellbeing, identity, relationships, work, leadership, creativity, spirituality, personal history, transition, healing or sense of self.
Please only share what feels appropriate, especially through forms or email.
If you do share something sensitive, it will be treated with particular care. It will only be used for the reason you shared it — for example, to respond to your enquiry, understand whether the work is suitable, or support the professional relationship we are entering.
Why I use your information
Your information may be used to:
- respond to your message or enquiry
- arrange a conversation, session, event, workshop or course
- provide something you have asked for
- send reflections or updates, where you have chosen to receive them
- manage bookings, payments and simple administration
- keep appropriate professional and business records
- understand and improve how the website is used
- meet legal, accounting, insurance or safeguarding responsibilities
I do not sell your information.
I do not pass it on for someone else’s marketing.
Mailing list and reflections
If you choose to receive writing, reflections or updates, I will use your email address for that purpose.
You can unsubscribe at any time. There should be an unsubscribe link in the email, or you can contact me directly and ask to be removed.
Choosing to leave the mailing list will not affect any other relationship or work with me.
Payments and bookings
If you pay for a session, event, course, workshop or resource, payment may be handled by a secure third-party payment provider.
I do not intentionally collect or store your full card details through this website.
Some payment and booking records may need to be kept for tax, accounting, legal or professional reasons.
Cookies and the website
This website may use cookies.
Some cookies help the website work. Others may help me understand how people use the site, so it can be improved.
Where needed, you will be asked whether you agree to non-essential cookies.
You can usually change cookie settings in your browser, and there may also be a cookie banner or cookie settings option on this website.
Who may see your information
Your information is only shared where it is needed and appropriate.
This may include trusted services that help this website and the work function properly, such as website hosting, email systems, booking tools, payment providers, analytics tools, IT support, accountants or professional advisers.
In rare situations, information may also need to be shared for legal, safeguarding, insurance or regulatory reasons.
Where other services are used, reasonable care is taken to choose providers who handle information securely and lawfully.
Where your information may be stored
Some of the tools used for email, bookings, payments, website hosting or analytics may store information outside the UK.
Where this happens, appropriate safeguards should be in place through those providers.
How long I keep information
I keep personal information only for as long as it is needed.
For example, enquiry emails may be kept for a reasonable time so I can respond and follow up. Mailing list information is kept until you unsubscribe or ask to be removed. Booking, payment and professional records may need to be kept for longer because of legal, tax, insurance or professional responsibilities.
When information is no longer needed, it is deleted, anonymised or securely archived.
How I look after your information
I take reasonable care to protect your information.
This includes using secure systems, passwords, trusted platforms and careful working practices.
No website or email system can ever be completely risk-free, so please be mindful when sending sensitive information online. If something feels very private, we can discuss the best way to share it.
Your choices and rights
You have rights over your personal information.
You can ask to see what information is held about you. You can ask for something to be corrected. In some situations, you can ask for information to be deleted, restricted, transferred, or no longer used in a certain way.
Where you have given consent, you can withdraw that consent.
To ask about any of this, please contact: Admin@maketimecount.com
You may be asked to confirm your identity before a request can be completed.
You also have the right to contact the UK Information Commissioner’s Office if you are unhappy with how your information has been handled.
Links away from this website
This website may link to other places, such as Substack, publishers, booksellers, event platforms, LinkedIn or partner organisations.
Once you leave this website, those places have their own privacy policies. Please read them if you want to understand how they use your information.
A final word
Privacy is part of relationship.
You are welcome to ask if anything here is unclear, or if you want to understand how your information is being held, used or protected.